SMS Privacy Policy

Updated April 2, 2026

This is the privacy policy specifically covering SMS (text message) communication in CrewSnap. See our full Privacy Policy for everything else.

Overview

CrewSnap (“we,” “us,” or “our”) may send SMS/text messages to users who have opted in to receive communications related to their use of the CrewSnap platform. This policy describes how we collect, use, and protect your mobile information in connection with our SMS communications program.

Types of Messages We Send

By opting in, you may receive the following types of SMS messages:

Account notifications and alerts
Workforce scheduling updates and reminders
Job site communication and dispatch notifications
System alerts and platform updates

Message frequency will vary based on your account activity and preferences.

How to Opt In

You may opt in to receive SMS messages from CrewSnap by providing your mobile number during the setup process and acknowledging the test/invitation message.

By providing your mobile phone number and opting in, you consent to receive text messages from CrewSnap at the number provided.

How to Opt Out

You may opt out of receiving SMS messages at any time by:

Replying STOP to any message you receive from us
Updating your notification preferences in your CrewSnap account settings
Contacting us directly at the information below

After texting STOP, you will receive a single confirmation message and no further SMS messages will be sent unless you re-opt in.

Help

Reply HELP to any message from us for assistance.

You can also contact us at info@crewsnap.app or through our contact page. Existing customers can reach the support center.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. CrewSnap is not responsible for any charges incurred from your mobile carrier related to SMS communications.